Landlords Frequently Asked Questions

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Our managed service can include rental valuation, property preparation, marketing, tenant applications, tenancy setup, rent collection, landlord statements, tenant communication, inspections, maintenance coordination and end-of-tenancy support.

The precise scope is confirmed in the management agreement.

Our standard fully managed fee is 7% of the monthly rent, plus VAT.

A one-off fee of two weeks’ rent, plus VAT, covers the initial marketing, property and tenancy preparation process.

Additional property work or separately commissioned services will be quoted or authorised according to the agreed management arrangement.

Holding Homes provides landlord and property management services across North London, Walthamstow, St Albans, Hertfordshire, Bedfordshire and selected parts of Essex and Buckinghamshire.

Availability depends on the property location and support required

Yes.

We support landlords who have inherited a property, moved out of a former home, relocated or decided to let a property for the first time.

We explain the practical management process, identify the information required and agree which activities Holding Homes will manage.

Yes. We provide practical HMO management support.

This can include tenant communication, rent administration, inspections, shared-area observations, cleaning arrangements, maintenance coordination and record keeping.

Landlords remain responsible for confirming the licensing and legal requirements applying to the property.

No property manager should provide a blanket compliance guarantee without considering the individual property and circumstances.

Holding Homes can coordinate documentation, checks, inspections, tenant administration and maintenance records. The landlord remains legally responsible for the property and should obtain specialist advice where required.

The Renters’ Rights Act changed tenancy structures, possession processes, rent increases, advertising, rent in advance, written tenancy information and other areas of private renting from 1 May 2026.

Holding Homes can support the practical administration and management of affected tenancies but does not provide legal advice.  We have more information on these changes here.

We can help coordinate relevant checks and certificates, including gas safety inspections, electrical installation inspections, Energy Performance Certificates and alarm checks.

The requirements applying to a particular property depend on its type, location, installations and licensing arrangements.

The landlord agrees an expenditure-authorisation arrangement with Holding Homes.

This may allow us to approve routine work up to a set limit, require approval for all non-urgent work or use a bespoke arrangement for the individual property.

Urgent incidents involving immediate safety concerns or serious property damage are escalated promptly.

This can be discussed when the management arrangement is agreed.

Where a landlord has an established contractor, we can record their details and determine when they should be used. Contractor suitability, availability, insurance and response times may need to be considered.

Our managed service can include rent collection, landlord statements, payment records and initial arrears communication.

More serious arrears, possession action or legal recovery may require specialist legal advice.

Inspection frequency depends on the property, tenancy, management agreement and any relevant licensing conditions.

The agreed inspection arrangements will be confirmed before the service begins.

Yes.

Through the wider Holding group and trusted specialists, we can coordinate cleaning, decorating, repairs, refurbishment and property preparation.

Separate quotations, approvals or terms may apply depending on the work.

We can coordinate tenant communication, check-out arrangements, inventory comparison, meter readings, deposit administration, cleaning, repairs, property preparation and re-marketing. 

We begin by reviewing the property, current tenancy, management agreement, deposit information, certificates, rent records and outstanding maintenance matters.

We then agree the transfer process and identify any documents or actions required.

Yes, we offer full-service property management for both residential and commercial properties.