Accreditations
Holding Homes
We understand the property industry can sometimes fall short of expectations, with unscrupulous agents and poor service undermining trust. At Holding Homes, we don’t just adhere to industry best practices—we aim to exceed them. Our transparent approach and wide-ranging accreditations give you the confidence that you’re working with true professionals who prioritise your peace of mind. We’re here for the long term, committed to delivering outstanding customer service and building lasting relationships based on integrity and expertise.
The Property Ombudsman
We are a member of the The Property Ombudsman, who offer impartial complaints handling services - it’s mandatory to be a member for UK estate and letting agents.
The Association of Rental & Letting Agents (ARLA)
ARLA governs the letting agent industries best practice and code of conduct, and ensure that we have the right training, insurances and protection for your money.
The National Association of Estate Agents (NAEA)
NAEA governs the estate agents best practice and code of conduct, and makes sure that we have the right training, insurances and protection for your money.
Client Money Protection Scheme (CMP)
We legally need to be part of a scheme which regulates us to ensure that any fund we hold (rent, deposits etc) are protected in case of business failure or malpractice.
Property Redress Scheme
At Holding Homes, we offer a wide range of real estate services to meet the needs of our clients. Whether you are looking to buy, sell, or rent a property, we have the resources and expertise to help you achieve your goals.
Deposit Protection Service
If you rent a property, any deposits you provide are legally required to be held separately to safeguard the money, and ensure fair dispute resolution at the end of a tenancy.
Information Commissioners Office (ICO)
As a member of the ICO we are compliant with UK GDPR.